PRIVACY POLICY

 

Ntsinde Attorneys ("NA" or "we" or "us" or "our") conducts its business as a law firm with offices in Johannesburg. NA is committed to respecting and protecting your privacy. We strive to ensure that our use of your personal information is lawful, reasonable, and relevant to our business activities, with the ultimate goal of improving our services and your experience.

 

We work to comply with any applicable law and regulation regarding personal information we may collect about you, across our website, www.ntsindeattorneys.co.za and other sites we own and operate. Your privacy is important to us.

By accepting our Privacy Policy and Terms of Use, you consent to our collection, storage, use and reasonable disclosure of your personal information, as described in this Privacy Policy.

 

Information We Collect

 

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

 

Personal Information

 

Personal Information refers to private information about an identifiable living natural person or, where applicable, an identifiable existing juristic person. Personal Information does not include information that does not identify you (including in instances where that information has been de-identified so that it does not identify a person). The Personal Information that we collect about you may differ on the basis of your engagement with us or the products and services that you receive from us or that you provide to us.

 

Collection and Use of Information

 

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

 

We may collect personal information from you when you do any of the following on our website:

 

• Sign up to receive updates from us via email or social media channels
• Use a mobile device or web browser to access our content
• Contact us via email, social media, or on any similar technologies

 

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

 

• to contact and communicate with you
• for processing employment applications
• for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
• for our fulfilment of our statutory or regulatory obligations.

 

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

 

Use of Cookies

 

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

 

You may disable the use of cookies by configuring your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that some parts of the website will not function properly if you refuse cookies, and you may not be able to enjoy all of the features and functionality of the website.

 

Security of Your Personal Information

 

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

 

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

 

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

 

Disclosure of Personal Information to Third Parties

 

We may disclose personal information to:

 

• a parent, subsidiary, or affiliate of our company
• third-party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
• our employees, contractors, and/or related entities
• our existing or potential agents or business partners
• sponsors or promoters of any competition, sweepstakes, or promotion we run
• courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
• third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to other third parties to collect and process data

 

Storage and Transfers of Personal Information

 

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

 

Sharing of Personal Information

 

We will not intentionally disclose your personal information, whether for commercial gain or otherwise, other than with your permission, or as permitted by applicable law or in the manner as set out in this Privacy Policy.

 

You agree and give permission for us to share your Personal Information under the following circumstances:

 

• with our employees, suppliers, consultants, contractors and agents if and to the extent that they require such personal information in order to process it for us and/or in the provision of services for or to us, which include know-how and research, pitching to other clients to obtain further instructions; reporting purposes (e.g. the South African Revenue Service); hosting, development and administration, technical support and other support services relating to the website or the operation of our business. We will authorise any personal information processing done by a third party on our behalf, amongst other things by entering into written agreements with those third parties governing our relationship with them and containing confidentiality; non-disclosure and data protection provisions.
• with governmental agencies and other regulatory or self-regulatory bodies, if required to do so by law or when we reasonably believe that such action is necessary to comply with the law or with any legal process.

 

We will get your permission before disclosing your personal information to any third party for any other purpose, if we are required by law to do so.

 

How Long We Keep Your Personal Information

 

We keep your personal information only for as long as we need to. This time period may vary depending on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

 

However, if necessary, we may retain your personal information for our compliance with legal, accounting, or reporting obligation/s or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

 

Your Rights and Controlling Your Personal Information

 

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

 

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

 

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

 

If you believe that any information, we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take all reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

 

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we have taken to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

 

Children

 

The website and our services are not targeted at people under the age of 18.

We may in limited instances process personal information of children including in the course of providing services to you. In such cases, the processing of personal information of children is conducted with the consent of a competent person or to comply with an obligation in law.

 

We will not knowingly collect personal information of persons in this age group without express consent to do so or without a legal obligation to do so.

 

Limits of Our Policy

 

As part of our website, we may provide links to other websites or applications. However, we are not responsible for the privacy practices employed by those websites, or the information or content they contain. 

 

This Privacy Policy applies solely to information collected and processed by us through this website. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link via our website. 

 

We encourage you to read the privacy policies of other websites before proceeding to use them.

 

Changes to This Policy

 

To the extent allowed by the law, this Privacy Policy may be amended and updated from time to time in our sole discretion, without notice, provided that if we do so, we will post the revised policy on the website. Accordingly, please check this Privacy Policy for changes periodically.  If you continue to engage with us, provide products or services to us or access or use the website and/or products and services after amendments are made to the Privacy Policy and displayed on this website, you will be deemed to have accepted the updated Privacy Policy.

 

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

 

Contact Us

 

For any questions or concerns regarding your privacy, you may contact us using the following details: info@ntsindeattorneys.co.za